SAP Business One - CRM

What is CRM? Basically it stands for Customer Relationship Management, it is often associated with Sales and Marketing as a way of looking after existing customers plus a tool for drumming up new business.

Whist SAP Business One can do the above it also brings much more functionality to the party, it is all about working smarter and more efficiently, why rely on memory and post it notes when an integrated CRM system can do all of this for you. For a business this aspect alone should provide real return on investment in a very short period - just see what it can do...

 

 

 

 

Now integrated CRM alone is impressive enough, but what about if you still favour using Microsofts ubiquitous Outlook software, well good news here as well SAP Business One has very tight integration with MS Office, documents created in Word and Excel can be stored in Business One and there is a very powerfull two way link with Outlook, including the option to do quotations from inside Outlook!