Pro Active Server Support (PASS)
Your server is the most important part of your network. It is usually your main data storage facility; runs your Order Processing, Accounts and CRM software; it delivers your e-mail; and it manages your Internet connection. If it fails, your network ceases to operate, which is why servers are often specified with redundant capacity so that they can continue to operate if components do fail.
Early advice that you have a problem with your server is vital. Even if the additional built in redundancy keeps the server working, failed components need to be replaced quickly.
PASS is an automatic remote check on all your server's main functions. PASS checks many functions every 15 minutes and others, such as back-up, on a daily basis. With it, we become aware of problems as they arise and can resolve them before you realise that anything is wrong.
|
|
NetCare
NetCare is Quintech's preventative maintenance product and it comes in the form of one of our highly skilled technicians for a day or half day to spot, and deal with, protential problems before they kick in.
This sort of forward thinking only comes from a partner who is constantly thinking of ways to improve your business.
More Information
|