Technology has become a mainstay in most businesses’ operations over the past few years.
Rapid advances in cloud computing, software development and hardware capabilities have transformed the way companies do business and made it easier for their customers to access their products and services.
However, while many businesses have kept pace with ever-evolving technology and embraced the fundamental changes that digital transformation brings, some still aren’t quite up-to-speed with the latest innovations.
Without a doubt, technology has improved our lives in the long run, helping us connect and communicate better, work smarter and learn more. So, it’s crucial for business owners to embrace new technology trends to stay competitive. Here, we explain why.
Why is technology important?
Technology drives most modern businesses. It determines their working practices, how they understand and interact with customers, and how they keep on top of things like finance, marketing and HR.
Today’s workplaces bear little resemblance to those of a few years ago. Computers, mobiles, networks, software, security services and phone systems are faster and more efficient, helping streamline day-to-day operations, improve productivity and give greater competitive advantage.
Businesses using the latest technology are often more effective and successful than those that don’t. So, keeping up to date with the latest technology is crucial for many reasons, including:
Advanced online tools, cloud-based systems and web applications not only make it easier to run your business, they can help reduce your cost base too. By replacing old, slow, ineffective legacy infrastructure with the latest and most effective technologies, you dramatically reduce your IT spend and shift your investment from CapEx to OpEx. The latest technologies also bring greater efficiencies in planning and running a business, helping your team save time in their day-to-day roles and become more productive.
Better communication and collaboration
The world of work has changed, with flexible and remote working models being adopted by many businesses in the wake of the global coronavirus pandemic. This shift wouldn’t have been possible without technology. Apps like Microsoft Teams, Slack and Zoom have made communication possible from wherever you and your team are working. And the productivity tools available on platforms like Microsoft 365 enable teams to easily share, work on and update important files and documents in real-time, enhancing collaboration across your business.
As well as boosting collaboration, the project management tools available with Microsoft 365 can help businesses plan, develop and deliver products, solutions, services and activities with greater speed and efficiency. Businesses that embrace new technology and stay ahead of the latest trends also tend to be able to adapt more quickly to market changes to maintain their competitive edge.
Enhanced customer service
In today’s fast-paced, technology-driven consumer economy, instant access is everything. While digital technology, ecommerce and social media mean businesses can be available to their customers 24/7, technology has also improved communications.
Consumers can now connect with their favourite brands at any time, from wherever they are in the world, which has led to businesses having to up their game when it comes to the customer experience they deliver. Technology not only makes this possible, but easier and more effective.
Technology evolves at a rapid pace, and older devices and outdated software and systems can hold your business back if not addressed. Modern cloud-based IT systems and networks make it easier to future-proof your business and mitigate many of the risks that come with running legacy infrastructure. You’ll have access to the latest versions of software and applications whenever they become available, along with the most up-to-date security patches and bug fixes to keep your networks, users and data safe and secure.
Following trends in technology can help businesses of all sizes spot future opportunities and be agile enough to react. Just remember, your customers are probably keeping up with the latest technology, so your business needs to, too!
How to keep up with technology trends
Keeping up with the latest advances in technology can be a challenge, which is why it’s crucial to build a long-term technology plan into your IT strategy.
This should cover your current and future needs, and how your technology will support your growth objectives. Keeping abreast of the latest developments is essential.
You can follow new trends by reading technology news websites and blogs or following forums and communities relating to the systems and software your business uses.
It’s also worth watching for updates from the biggest tech companies and following industry experts and influencers to see what they say about the latest developments and which innovations may be coming over the horizon.
Finding the right technology partner is also essential.
How can Quintech help?
At Quintech, we’ve built our business and reputation by taking a friendly, personal approach to everything we do.
Whether you’re a start-up, a high-growth business or a large established multi-site enterprise, we provide outsourced IT services with tailored, strategic IT solutions to support your long-term objectives.
We work as a trusted IT partner to clients in multiple industry sectors, offering a wide range of services, from managed IT support to cloud computing, unified communications, cyber security, networking and connectivity.
We believe every business can achieve improvement through technology. By immersing ourselves in your business as your strategic IT partner, we can understand your unique strengths and challenges and where improvements can be made, before creating the right technology solutions to support your business ambitions.
Our role is to ensure your IT serves your business best to help you reach your full potential.
Please get in touch to learn more about how we can support your business and growth objectives.